FAQs

What is the process of creating Mylinia lights?

1️⃣ Design Selection – We carefully select iconic illustrations from the anime universe, making sure to capture the details and essence of each character.

2️⃣ High-precision laser engraving – The patterns are engraved on acrylic plates using cutting-edge technology, ensuring finesse and depth that create a spectacular 3D illusion .

3️⃣ LED System Installation – Our light bases are equipped with durable and energy-efficient LEDs, offering up to 16 colors and multiple lighting modes for total customization.

4️⃣ Quality control & finish – Each luminaire is tested to ensure optimal brightness , uniform light diffusion and a flawless finish.

5️⃣ Packaging & Shipping – We carefully prepare your order in secure packaging, so that your Mylinia light fixture arrives at your home in perfect condition, ready to illuminate your passion! ✨💡

What are the delivery times?

Standard shipping time is typically 5-10 business days for domestic orders. Please note that shipping times may vary depending on your location and possible shipping delays.

Do you ship internationally?

Yes, we offer international shipping. International orders are typically delivered within 7-14 business days, depending on destination and customs processing times.

How can I track my order?

You can easily track your order using the tracking number provided in the shipping confirmation email. Simply click on the tracking link in the email, which will direct you to the carrier's website, where you can track the status and location of your package in real time.

Can I cancel my order after paying?

As soon as an order is placed and payment is processed, it enters our system for prompt processing. Unfortunately, this means we cannot guarantee cancellations. However, if you need assistance, please contact our customer service team as soon as possible, and we will do our best to help you.

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